A landlord may add and remove tenants to and from an account. The City of Monte Vista will add tenants to accounts, invoice tenants, and accept payment from tenants. However, pursuant to city code, landlords are ultimately responsible for any financial charges for water service incurred on the account. All discrepancies between the owner and tenant regarding any portion of a bill or unpaid balance on an account must be resolved between the owner and tenant.
For tenants at single family residences, we will provide tenants with the following information: the pending unpaid balance on an account at time the tenant’s name is being added to the account, as well as billing and consumption history during the time the tenant’s name is on the account. For tenants at multi-family residences, please contact your property manager or homeowners association to obtain this information.